Director of Insights & Analytics
1997
Initially, Paul Jacobi came to Confero in 1997 as an administrative assistant. Over the next year, his aptitude for IT brought him greater opportunities, challenges and growth as he transitioned into becoming Confero’s Data Manager in 1998 and most recently named as their Director of Insights and Analytics.
Paul’s responsibilities include management of data analysis based on client expectations, integration and interconnectivity of Confero mystery shopping data with other client data, as well as design of data formats for shopping programs. He also occasionally does programming, coding in Excel various efficiencies and automations. Most importantly, Paul is an analytical person and views his primary goal as aiding our clients in getting the most from their programs’ data. He applies that same sentiment to helping our staff with reporting on internal metrics.
Paul previously lived in central and upstate NY where for 10 years he worked for Washington Inventory Service fulfilling many roles including auditing, field team management, recruiting, training and office management. He attended college at the State University of New York at Plattsburgh where he majored in mathematics and minored in geography and philosophy. In his off-time he enjoys attending live music and sporting events, competing in steel-tip dart leagues and PC gaming.
Paul Jacobi’s LinkedIn
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