Client Services Manager
2004
In 2004, Laura Leary joined the Confero team. Laura’s original role at Confero was to lead our Fulfillment Operation as it expanded to a National scale. She was responsible for the logistics of the on-the-spot mystery shopping prize distribution inventory control and collections.
Repeated “wins” for Confero earned Laura a promotion to Client Service Manager. Immediately, Laura became responsible for many aspects of Confero’s customer care programs and taking exceptional care with managing accounts, interfacing with clients. Laura excels at quality review and reporting for our clients.
Additionally, Laura is responsible for her clients’ program implementation on both national and regional levels. Restaurants, entertainment venues, retail locations and convenience stores are just a few of the programs she oversees. Laura enjoys the wide variety of projects in her portfolio of clients.
Laura Leary enjoys managing multiple, highly customized client programs at once and it shows. Starting with their first inquiry until final reports are reviewed, she takes great care with Confero’s client relations.
Day in and day out Laura is the face our clients see in our office and her voice is the one answers Confero’s business line. Her sunny disposition, tremendous competency and determination are the hall marks of her professional client care.
Laura Leary’s LinkedIn
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