4 Tips for Managing Tablets & the Restaurant Guest Experience
February 27, 2015Tablets at the table offer benefits, but how do you measure their effectiveness in providing a better guest experience?
How do tablets change the server’s role with the diners?
Uncovering Customer Opinions on Wait Time
October 5, 2010
The fact that customers don't like to wait is no surprise, especially in a digital era when consumers access many services immediately and on demand. A recent study showed that 69% of those surveyed said that they had to wait for an appointment with a service or utility provider, or some other type of delivery.
The fact that customers don't like to wait is no surprise, especially in a digital era when consumers access many services immediately and on demand. A