Tag: secret shopper

Cary, NC — January 13, 2006 — Confero Inc. of Cary, NC, a business focused on excelling in customer service experience measurements and customer satisfaction research, received national certification as a Women’s Business Enterprise by the Women’s Business Enterprise Council – Southeast, a regional certifying partner of the Women’s Business Enterprise National Council (WBENC). This […]

Raleigh, NC. — December 18, 2005 — Elaine Buxton of Confero Inc. was featured in the News and Observer article “They Spy Lousy Service: Mystery shoppers Do Quality-Control Checks Surreptitiously. In the feature, correspondent Shade Elam Maret follows the work of a mystery shopper in the Raleigh area and describes how one regional bank based […]

Cary, NC.—April 2005 — Elaine Buxton, President of Confero, Inc. was profiled in the April edition of the North Carolina Journal for Women’s Winning Ideas from Winning Women. The series is written by Mary Cantando, a nationally recognized expert on the growth of women-owned businesses. The profile results from an interview with Ms. Buxton about […]

Cary, NC — January 13, 2005 — Confero Inc. of Cary, NC, a business specializing in customer service experience measurements and customer satisfaction research, received national certification as a Women’s Business Enterprise by the Women’s Business Enterprise Council – Southeast, a regional certifying partner of the Women’s Business Enterprise National Council (WBENC). WBENC’s national standard […]

CARY, N.C. — September 22, 2004 — Elaine Buxton, president of Confero Inc., a national customer experience measurement and mystery shopping firm, has joined the Raleigh Chapter of the Women Presidents Organization (WPO) , a local and international non-profit organization that connects top women entrepreneurs at the million and multimillion-dollar level for greater personal and […]