Brand Auditors: The Role of Secret Shoppers Revealed
February 21, 2025Brand Auditors: The Role of Secret Shoppers Revealed? What is That About? When you hear the term secret shopper it sounds so mysterious, right? What do mystery shoppers really do? How are mystery shoppers actually brand auditors? Do they really help businesses improve? Have You Ever Wondered How Mystery Shoppers Are the Solution for […]
Customer Satisfaction Surveys vs. Mystery Shops – Head to Head
August 26, 2010
Misconceptions about customer satisfaction surveys and mystery shopping , and their differences, exist. Would you answer the following “yes” or “no”?
Misconceptions about customer satisfaction surveys and