Tag: mystery shopping

  • Confero Receives National Certification from WBENC

    February 1, 2014

    Elaine Buxton, president, has announced renewal of the company’s national certification as a Women’s Business Enterprise by the Women’s Business Enterprise Council – Southeast, a regional certifying partner of the Women’s Business Enterprise National Council(WBENC).   WBENC’s national certification is a two part process which includes a site visit with the female owner, conducted by one […]

  • Confero President Elaine Buxton Attends Women Impacting Public Policy Conference

    October 10, 2013

    Elaine Buxton, president, attended the Women Impacting Public Policy (WIPP) Conference held on October 9-10, 2013 at the Hyatt Regency Washington in Washington, D.C. Â The event was intended to include a legislative fly-in, however it occurred during the federal government shutdown. Attendees were able to connect with staffers within the Small Business Administration and […]

  • Confero Team Attends 15th Annual Mystery Shopping Providers Association Conference

    September 26, 2013

    Confero team members attended the 15th annual Mystery Shopping Providers Association conference. Elaine Buxton, president; Rob Barry, Account Executive; and Paul Jacobi, Data Services Manager,  participated in the event held on September 24- 26, 2013 at the Marriott San Antonio Riverwalk Hotel in San Antonio, TX. Roundtable discussions included critical issues facing the mystery […]

  • Confero President Speaks at 2013 IMSC conference

    June 1, 2013

    Elaine Buxton, president, participated as a speaker at the Independent Mystery Shoppers’ Conference (IMSC), held at the Melia Hotel in Atlanta, GA on May 30th – June 1st, 2013.  The IMSC is a mystery shopper support organization working to improve the industry by providing educational information. The conference focused on ways to complete mystery shopping […]

  • Mystery Shopping: Customer Service Eyes At RDU

    March 19, 2013

    Thank you RDU Airport shoppers!

    RDU Airport blogs about how mystery shopping reports are used to keep service levels exceptional. “Mystery shopping is used to gauge how well our front line employees are doing everyday to accomplish our shared customer service mission.”rdublog.com/2013/03/19/customer-service-eyes-at-rdu/

    If you travel to/from RDU, check with us to see if we have mystery shops available for you during your trip. You can register your interest