Tag: mystery shopping

It's not too late to recalibrate for 2015!

January 1st has come and gone, but it's not too late to assess where you are and where you need to be for 2015.  Here's a checklist of things to double check to ensure mystery shoppers are reporting on the way you will operate your business in 2015. 

Tips for getting the perfect shot while mystery shopping! 

At the store level, stats are worthless without a coach to personalize the information, relate it to the team, and translate it in a concise way to keep employees up to date.  Here are five ways to make sense of mystery shopping data.

Confero announced that it supplied mystery shopping information for the 2014 Smiling Report.  The Smiling Report compiles data from mystery shopping evaluations conducted in over 35 countries worldwide. A total of 1.6 million shops contributed to the 2013 data. The data reports on three areas:   whether the mystery shopper received a smile, a greeting and […]

Confero announced that it received recognition from DiversityBusiness.com, and was listed on the annual Top Business List, a well-respected compilation of women- and diversity-owned companies that differentiate themselves in the marketplace. Confero was ranked in the Top 50 Women Owned Businesses in North Carolina list, and the Top 50 Diversity Owned Businesses in North Carolina […]