Mystery Shopping Photography 101
November 17, 2014Tips for getting the perfect shot while mystery shopping!
Coaching for Performance – Use Mystery Shopping Data to Enhance Customer Experience
September 11, 2014At the store level, stats are worthless without a coach to personalize the information, relate it to the team, and translate it in a concise way to keep employees up to date. Here are five ways to make sense of mystery shopping data.
Confero Participates in Worldwide Smiling Report
March 31, 2014Confero announced that it supplied mystery shopping information for the 2014 Smiling Report. The Smiling Report compiles data from mystery shopping evaluations conducted in over 35 countries worldwide. A total of 1.6 million shops contributed to the 2013 data. The data reports on three areas: whether the mystery shopper received a smile, a greeting and […]
DiversityBusiness.com Recognizes Confero as Top Business
February 20, 2014Confero announced that it received recognition from DiversityBusiness.com, and was listed on the annual Top Business List, a well-respected compilation of women- and diversity-owned companies that differentiate themselves in the marketplace. Confero was ranked in the Top 50 Women Owned Businesses in North Carolina list, and the Top 50 Diversity Owned Businesses in North Carolina […]
Confero Receives National Certification from WBENC
February 1, 2014Elaine Buxton, president, has announced renewal of the company’s national certification as a Women’s Business Enterprise by the Women’s Business Enterprise Council – Southeast, a regional certifying partner of the Women’s Business Enterprise National Council(WBENC). WBENC’s national certification is a two part process which includes a site visit with the female owner, conducted by one of […]