Tag: mystery shopping

We learned today about a fake mystery shop offer for the position offered via Linkedin messaging. These fake positions are advertised through Linkedin and possibly other sites as well. The scammer, who goes by the name of Will George, falsely claims that he works for Confero. 

WE DO NOT HAVE AN EMPLOYEE OR WORK WITH A CONTRACTOR NAMED WILL GEORGE!

Please do not contact that person on Linkedin or elsewhere as "Will George" is trying to scam people.  These scams almost always result in consumers becoming duped into a fake check scam. In fake check scams, shoppers are sent checks to deposit, then told to wire most of the funds elsewhere and keep the difference. Ultimately, the check the scammer sent the shopper turns out to be worthless and the shopper is on the hook to cover the entire check with the bank. Some of the checks look quite real – so real in fact that bank tellers see them all the time. BE CAREFUL! 

And, just so you know:

Do these two questions about your mystery shopping program have you puzzled? Problem solved!  Timing and frequency of shops go hand in hand.  Based on our decades of experience, here are five things to consider:

Organizations evolve. Operations change. And, over time, the criteria and focus of your mystery shopping program should be double checked to make sure it's still on target. This checklist includes considerations for rethinking your mystery shopping program. 

We seem to be in a “rewards” economy, with participants constantly asking “What’s in it for me?”  It’s difficult to shop, dine out or buy much of anything without being prodded with a reward for doing so: loyalty points, frequent customer apps, secret offers for special customers, “Kohl’s Cash”, “CVS ExtraBucks”, etc.

Your employees live in this economy, too, and are conditioned to look for rewards. Do you

This checklist includes considerations for retail mystery shopping programs.