Tag: mystery shopping

CARY, N.C. – Elaine Buxton, president of Confero, Inc. (www.conferoinc.com), a national customer experience measurement firm, has been elected president of the board of directors for the Mystery Shopping Providers Association (MSPA). The MSPA is an organization dedicated to improving the quality of service in the retail industry, through the establishment of professional standards and […]

CARY, N.C. – Confero, Inc. (www.conferoinc.com), a national customer experience measurement firm, has announced that Elaine Buxton, president of the firm, has been named a 2009 Women Extraordinaire recipient by Business Leader magazine. Those selected as Women Extraordinaire honorees are recognized for being leaders, innovators, problem solvers and inspirations to other women. These women serve […]

As a reputable company with 24 years in business, we are always concerned about scams involving mystery shopping. The scam typically plays out like this: the consumer receives a certified check from the bogus mystery shopping company, along with an “assignment” to deposit the check and then send funds via Western Union or Moneygram to a person designated on the assignment.

*Updated: 11/2/09 *

Please take a few minutes to watch these videos recently release by the Federal Trade Commission. David Vladeck, Director of the Bureau of Consumer Protection explains several money transfer scams, including The Grandparent Scam, The Counterfeit Check Scam and the Mystery Shopper Scam.

Update….
Many consumers have received checks in the mail along with a letter on official-looking Confero letterhead. These are fake.

Confero does not send checks to shoppers as payment to shoppers.

Confero does not issue certified checks for shoppers to use during mystery shops.

Confero does not shop Western Union or Moneygram.