Tag: mystery shopping providers association

Many companies that are considering the implementation of a telephone mystery shopping program ask us for sample mystery shopper survey questions.

CARY, N.C. —Elaine Buxton, president of Confero, Inc., (www.conferoinc.com), a national customer experience measurement firm, has announced that Janet Morrison has been named business development manager. Morrison joins Confero with more than 20 years of marketing and sales experience, and 18 years of experience in the financial services industry. Her background includes leading client service […]

CARY, N.C. – July 8, 2009. Elaine Buxton, president of Confero, Inc., (www.conferoinc.com) has announced that the firm has been ranked No. 51 on Business Leader magazine’s 2009 Top 100 N.C. Small Businesses list. Celebrating the top small businesses in North Carolina, Business Leader magazine’s Top 100 distinction honors companies that have achieved significant revenue […]

CARY, N.C.—Confero, Inc. a national customer experience measurement firm, has announced that Elaine Buxton, president, has been named to the Enterprising Women Advisory Board for Enterprising Women magazine. Enterprising Women magazine is the nation’s only women-owned magazine published exclusively for women business owners that chronicles the growing political, economic and social influence and power of […]

CARY, N.C. — Confero, Inc., (www.conferoinc.com), a national customer experience measurement firm, has announced that Elaine Buxton, president, has been elected to the Mystery Shopping Providers Association (MSPA) of North America’s 2009 board of directors. With more than 200 members worldwide, the MSPA is the largest professional trade association dedicated to improving service quality using […]