Tag: mystery shopping experience

  • Inside Look at Mystery Shopping by Jennifer X

    October 13, 2010

    Contributed by mystery shopper Jennifer X

    Mystery shoppers must remember all sorts of client-required details to fill out their reports. With pages of questions to answer and narratives to write, mystery shoppers can use all the help they can get recreating their experience.

    There’s an app for that! Shoppers who have invested in Smartphone technology are at least one step ahead. There are apps to take notes, pictures, videos or audio recordings. Most voice recorders have time stamps, so coughing at the beginning and end of your shop can help determine how long it took. Don’t have a Smartphone? Can you text yourself? How about just calling your voicemail; you can leave your cell phone on during your shop and you’ll have a full account when you get home.