Accountability with Action Plans
June 29, 2022Ever wanted to know quickly which of your managers act on mystery shop results, and what actions they have taken? We thought so! With action plans, learn how managers respond and when to mystery shop concern areas. Some advantages of action plans are: Easy set up. Your information and hierarchy are already in our system. […]
Confero Sponsors, Presents at MSPA America’s ShopperFest at Sea 2022
May 28, 2022Another MSPA Americas ShopperFest is in the books.! ShopperFest at Sea provided amazing content and networking aboard Royal Carribbean’s Independence of the Seas. Olivia French and Elaine Buxton represented us. Olivia presented a session on how to put together a mystery shopping route on vacation and another session on working with schedulers. Elaine served on […]
Seven Tips for Mystery Shopping Pilot Program
October 18, 2019Want to test the waters before entering into a full-scale mystery shopping program? A mystery shop pilot lets you do this. Narrow down what your team wants to accomplish and determine what employee behaviors and front line performance you want to measure with a pilot.
RDU Airport Authority and Confero Finalists: 2019 Marketing Research and Insight Excellence Awards
October 8, 2019We were excited to learn that Confero's parking research projects for RDU Airport Authority have been named a finalist in the 2019 Marketing Research and Insight Excellence awards, in the category of
Confero Team attends Independent Mystery Shoppers Coalition (IMSC) Conference
October 8, 2019Laura Leary and Shirley Clayton of Confero attended the IMSCconference held on October 3rd and 4th at the Drury Inn & Suites Phoenix Airport in Phoenix, AZ.
