Tips to Keep Your Mystery Shop Program Fresh
June 14, 2019The half-year mark is upon us, which means it’s time to reevaluate on-going business decisions. Here's a checklist to ensure mystery shoppers are reporting on the way you will operate your business in 2019.
Using Mystery Shopping Results: Key Element of Employee Reviews
March 3, 2011Has your management team considered new ways to motivate employees during performance reviews? A recent article on best practices for employee performance reviews contains suggestions for delivering more rewarding employee reviews.