2010 Mystery Shopping Providers Association Conference
October 8, 2010Confero Data Services Manager, Paul Jacobi, Account Executive Rob Barry, and President, Elaine Buxton recently attended the Mystery Shopping Providers Association (MSPA) North America Annual Conference held September 21-23 in Chicago, Illinois.
Confero Team Participates in Jiffy Lube Association of Franchisees Conference
October 1, 2010Lana Meade, Client Services Manager, and Elaine Buxton, President, attended the Jiffy Lube Association of Franchisees (JLAF) Conference on September 27th– 30that Caesar’s Palace in Las Vegas.
Preparing for Holiday Sales Period: Upselling and Resulting ROI
September 14, 2010Preparing your stores for the busy holiday sales period is top of mind right now. In addition to ensuring appropriate inventory and staffing levels, how do you train and evaluate employees before this peak season begins? To make the season the most productive, guide employees on expectations now to add impact to your bottom line. If you want to learn more about the actual impact of employee sales behaviors to the bottom line, use Confero’s Return on Investment Calculator.