Tag: elaine buxton

Customer Experience Measurement Firm Supports Event To Raise Awareness Of Heart Disease As Leading Cause Of Death For Women

CARY, N.C. – Elaine Buxton, president and CEO of Confero, Inc. (https://www.conferoinc.com), a national customer experience measurement firm, has announced that the firm will be a corporate sponsor for the 4^th annual Triangle Goes Red for Women Luncheon, scheduled for Friday, May 6 from 10 a.m. to 1:30 p.m. at the Sheraton Raleigh Hotel, located at 421 S. Salisbury St. With a goal to increase awareness of heart disease, the number one cause of death for women, and to encourage preventative measures that lower the risk of heart disease, the Triangle Goes Red for Women Luncheon will include educational breakout sessions, a meet-and-greet, a heart-healthy lunch and a keynote address.

Customer Experience Measurement Firm Ranked On 2011 List Honoring Privately Held Women- And Diversity-Owned Businesses

CARY, N.C. – Elaine Buxton, CEO and president of Confero, Inc., a national customer experience measurement firm, has announced that the firm has been selected as a Top Privately Owned Business by DiversityBusiness.com, distinguishing the firm as one of the top entrepreneurial companies in the country. Confero is included in DiversityBusiness.com’s annual Top Business List, a recognized and respected compilation of women- and diversity-owned companies that differentiate themselves in the marketplace. Confero was ranked No. 38 on the Top 50 Women Owned Businesses in North Carolina list, and No. 38 on the Top 50 Diversity Owned Businesses in North Carolina list. Confero’s position will be honored at the 11^th annual National Business Awards Ceremony and Conference on April 19 in Harbor, Md.

Customer Experience Measurement Firm Recognized In Two Customer Service Awards Categories

CARY, N.C. – Elaine Buxton, CEO and president of Confero, Inc. (https://www.conferoinc.com), a national customer experience measurement firm, has announced that the firm was presented with a Stevie® Award in the Customer Service or Call Center Consulting Practice of the Year category in the 5^th annual Stevie Awards for Sales & Customer Service, announced at a gala banquet on Feb. 21 in Miami Beach, Fla. Additionally, Confero was named a finalist in the category of Customer Service Management Team of the Year. Finalists were chosen by business professionals worldwide during preliminary judging, and winners were selected among the finalists by the Stevie Awards’ Board of Distinguished Judges & Advisors.

We are pleased to announce that Confero was recently named winner in the Stevie Award category, “Customer Service or Call Center Consulting Practice of the Year.”   Confero learned that it was a contender for the award last month, and the final results were revealed on Monday, Feb. 21 at the Eden Roc Renaissance Hotel in Miami Beach, Fla.  This award is particularly meaningful to Confero’s customer service team because it recognizes the team’s delivery of quality solutions in 2010, including many which involved quick turnaround times and tough requirements.

Customer Experience Measurement Firm Recognized In Two Categories