Tag: elaine buxton

  • Confero President Elaine Buxton Elected To Mystery Shopping Providers Association Board Of Directors

    March 30, 2009

    Confero President Elaine Buxton Elected To Mystery Shopping Providers Association Board Of Directors CARY, N.C. — Confero, Inc., (www.conferoinc.com), a national customer experience measurement firm, has announced that Elaine Buxton, president, has been elected to the Mystery Shopping Providers Association (MSPA) of North America’s 2009 board of directors. With more than 200 members worldwide, the […]

  • “No Problem” is a Customer Service Problem

    March 20, 2009

    A recent experience in Orlando International Airport clearly reminded me why the phrase “no problem” could easily be associated with the phrase “no service.’
    I had just placed an order at a quick service restaurant, and was handed my order in a bag, along with a cup to fill at a self-service station. At this point in the transaction, I said, “Thank you.” The efficient employee then said, “No problem.”

  • Confero, Inc. Recognized As Top Business By DiversityBusiness.com

    March 12, 2009

    Confero, Inc. Recognized As Top Business By DiversityBusiness.com CARY, N.C. March 11, 2009. Elaine Buxton, president of Confero, Inc., (www.conferoinc.com), has announced that the firm has been selected as one of the Top 100 Women-Owned Businesses in North Carolina for 2008 by DiversityBusiness.com. DiversityBusiness.com conducted its ninth annual survey of more than 650,000 businesses in […]

  • Confero President serves on Industry Panel at Mystery Shopping Providers Association Conference

    September 25, 2008

    Confero President serves on Industry Panel at Mystery Shopping Providers Association Conference Miami, FL-September 25, 2008 — Elaine Buxton of Confero, Inc. served on an industry panel discussion today at the Mystery Shopping Providers Association (MSPA) annual conference. The discussion entitled “Recognizing and Dealing with Fraudulent Shoppers” was presented to members of MSPA North America. […]

  • The Woman’s Advantage Selects Elaine Buxton

    September 2, 2008

    Cary, N. C. – September 2, 2008 — Elaine Buxton, President of Confero, Inc. was selected from hundreds and hundreds of submissions to be featured in the 2009 Woman’s Advantage Calendar. The calendar will provide advice for women business owners from influential women leaders adcross the US and Canada. This is the second consecutive year […]