Tag: customer experience

Cary, NC — January 13, 2003 — Confero Inc. of Cary, NC, a business specializing in customer service experience measurements and customer satisfaction research, received national certification as a Women’s Business Enterprise by the Women’s Business Enterprise Council – Southeast, a regional certifying partner of the Women’s Business Enterprise National Council (WBENC). WBENC’s national standard […]

Confero Earns Better Business Bureau Online Reliability Seal. Cary, NC — August 16, 2002. — Confero Inc. of Cary, NC, a business specializing in customer service experience measurements and customer satisfaction research, received approval from the Better Business Bureau earning the BBBOnLine Reliability Seal. The BBBOnLine Reliability Seal confirms a company is a member of […]

Confero Inc. President Receives 2001 Triangle Business Journal Women in Business Award CARY, N.C. — August 9, 2001 — Elaine Buxton, president of Confero Inc., was recognized as one of the Triangle’s top businesswomen by the Triangle Business Journal at the “Women in Business Awards” event held on Thursday, August 9, 2001. Buxton was honored […]

RALEIGH, N.C. — May 14 2001 — Elaine Buxton, president Confero, has completed a two (2) year term on the Meredith College Board of Trustees. During her tenure, she served on the Executive Committee of the Board. “I was extremely honored to serve Meredith College. I have a tremendous respect for Meredith’s goals and challenges […]

Raleigh, NC. — January, 2000 — This month’s issue of Quirk’s Marketing Research Review includes an article written by Confero Inc. president Elaine Buxton, entitled Similar But Different The article compares and contrasts the uses and outcomes of mystery shopping programs and customer satisfaction studies. “I was pleased to be asked to share our experience […]