Tag: consumer

We received information today that someone using the name Kelvin Ford, posing as a representive of Confero, is asking people to wire money through Western Union. Please do not mistake the person calling himself Kelvin Ford as a Confero representative. He is not. Please do not fall for his scam.

As a reminder, Confero NEVER sends certified checks to mystery shoppers and Confero NEVER asks shoppers to wire transfer money. Read more about mystery shopping scams and learn what to do if you are a victim of a scam

If you think someone is trying to scam you, please read our How to Spot a Scam article to find out what you should do!

We appreciate the consumers who contacted us to let us know about this. Thank you!

We received information today that someone using the name Paul Williams, posing as a representive of Confero, is asking people to wire money through Western Union. Please do not mistake the person calling himself Paul Williams as a Confero representative. He is not. Please do not fall for his scam.

As a reminder, Confero NEVER sends certified checks to mystery shoppers and Confero NEVER asks shoppers to wire transfer money. Read more about mystery shopping scams and learn what to do if you are a victim of a scam

If you think someone is trying to scam you, please read our How to Spot a Scam article to find out what you should do!

We appreciate the consumers who contacted us to let us know about this. Thank you!

The shift in the way that retail associates and customers interact in today’s store environment is dramatic.  Before, customers simply entered the store, interacted with a salesperson, found the right item, and paid for it at list price.

Now, because consumers capture competitive product details swiftly with the tap of a mobile device, they challenge store employees to provide popular products at the lowest price. Customers call the shots, while retail managers do their best to guide employees toward effective interaction with this sophisticated segment.

Elaine Buxton, President of Confero, recently spoke with Software Advice about this topic, in the  article “Empowering Associates to Assist the Educated Consumer.” She comments on the major challenges of arming employees

We received infromation today that someone using the name Kevin Bailey, posing as a representive of Confero, is asking people to wire money through Western Union. Please do not mistake the person calling himself Kevin Bailey as a Confero representative. He is not. Please do not fall for his scam.

As a reminder, Confero NEVER sends certified checks to mystery shoppers and Confero NEVER asks shoppers to wire transfer money. Read more about mystery shopping scams and

Confero, Inc. was recently notified about a new texting scam. The text messages, some using our trademarked name Confero, ask recipients to contact 888-408-1754 for information about making hundreds of dollars conducting mystery shops for cash back. Please do not mistake those text messages as legitimate! We called that number and our call was answered by what sounded like