Head to Head – Customer Satisfaction Surveys vs. Mystery Shops
August 26, 2010
Misconceptions about customer satisfaction surveys and mystery shopping , and their differences, exist. Would you answer the following “yes” or “no”?Confero, Inc. Named To Carolina Parenting’s 2010 N.C. Family-Friendly 50 List
August 26, 2010Customer Experience Measurement Firm Honored For Offering Family-Friendly Opportunities In The Workplace
CARY, N.C. – Elaine Buxton, CEO and president of Confero, Inc. (www.conferoinc.com), a national customer experience measurement firm, has announced that the firm has been named to Carolina Parenting Inc.’s N.C. Family-Friendly 50 list for 2010 . The Family-Friendly 50 honor recognizes companies in North Carolina that help working parents by offering family-friendly employment programs, policies and opportunities. Selections are made in partnership with the UNC Kenan-Flagler Business School. Confero will be recognized in a special section of the September issues of Carolina Parent, Charlotte Parent and Piedmont Parent, at events in all three markets and on Carolina Parenting Inc.’s websites. For more information, visit http://www.carolinaparent.com.
Elaine Buxton Named To Triangle Go Red For Women Executive Leadership Team
August 18, 2010President Of Customer Experience Measurement Firm Supports Initiative To Raise Awareness Of Heart Disease
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