Confero Featured in The Cary Citizen’s Hidden Giant Series
October 29, 2010
Confero, Inc. was recently featured on CaryCitizen.com in their “Hidden Giants” series. The Competition for Consumer Dollars, Magic Fitting Rooms, Sales Strategies
October 29, 2010As consumers continue to carefully contemplate how to spend limited dollars, industries respond by listening to customers more carefully and interacting with them in creative ways. Retail stores look for innovative ways to draw customers in and keep them engaged. Macy's recently hit the mark in this area when they launched an interactive "Magic Fitting […]
Five Ways Firms Benefit from Internal Surveys
October 21, 2010
As Chase LeBlanc, author of "High Impact Hospitality, Upgrade Your Purpose, Performance and Profits" points out in his recent Fastcasual.com article, employee involvement is one of the top ten ways to motivate managers.Confero CEO Talks with Inc. Magazine About How to Set Up a Mystery Shopping Program
October 19, 2010
Inc. Magazine recently interviewed Elaine Buxton, Confero CEO of Confero and other industry experts in a piece on how to set up a mystery shopping program. Customer Problem Resolution can Offer Opportunities
October 18, 2010
Many organizations train employees to use a step-by-step method for problem resolution. This is an effective way to ensure that employees handle customer issues according to company standards and prevent customers from leaving.
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Confero, Inc. was recently featured on CaryCitizen.com in their “
As Chase LeBlanc, author of "High Impact Hospitality, Upgrade Your Purpose, Performance and Profits" points out in his recent 
Inc. Magazine recently interviewed Elaine Buxton, Confero CEO of Confero and other industry experts in a piece on 
Many organizations train employees to use a step-by-step method for problem resolution. This is an effective way to ensure that employees handle customer issues according to company standards and prevent customers from leaving.