Tag: confero honors & awards

DiversityBusiness.com Recognizes Confero as Top Business Confero announced that it received recognition from DiversityBusiness.com. Additionally, it was listed on the annual Top Business List. This well-respected compilation of women- and diversity-owned companies that differentiate themselves in the marketplace. Confero was ranked in the Top 50 Women Owned Businesses in North Carolina list, and the Top […]

CARY, N.C. – Confero, Inc. (https://www.conferoinc.com), a national customer experience measurement firm, has announced that president and CEO Elaine Buxton has been elected to serve as vice chairman of the Mystery Shopping Providers Association (MSPA) global board of directors. In her position, Buxton will be responsible for working to update and refine the group’s strategic plan. Prior to being elected vice chairman, Buxton served as immediate past president of the MSPA-North America in 2011.

The mission of the MSPA is to improve and stimulate the acceptance, performance, reputation and use of mystery shopping services. For more information about the MSPA, visit http://www.mysteryshop.org

“As a dedicated member of the mystery shopping industry, I am committed to providing a high level of service to the MSPA and all its members,” said Buxton. “Being elected again to the global board of directors is quite an honor, and I look forward to working with other board members to promote mystery shopping around the world.”

It was my pleasure to appear in a television commercial for TrustAtlantic Bank, a client and Confero's business banking partner. TrustAtlantic Bank focuses on assisting mid-market businesses, business owners and individuals with their financial needs. Two video spots were produced. In the 90-second version, I had an opporutnity to explain why TrustAtlantic Bank has been a reliable partner in building Confero’s business. A shorter 30-second version has been used in television advertising.  Jim Beck, president and CEO of TrustAtlantic Bank.

Customer Experience Measurement Firm President Receives Committee Contributor Of The Year Award

CARY, N.C. – Elaine Buxton, president and CEO of Confero, Inc. (https://www.conferoinc.com), a national customer experience measurement firm, hasbeen named a 2011 Committee Contributor of the Year by the Women’s Foodservice Forum (WFF), a leadership development organization that empowers women in the foodservice industry to achieve their highest potential. Buxton was honored for her work on the Executive Programming (Summit) committee. The annual WFF Executive Summit was held in Sept. 2010, and offered executive-level education, provided by the Kellogg School of Business, in an intimate environment. Buxton received the award for her record of achievement of prompt and timely committee work and project fulfillment; enthusiastic and visible contributions that helped the committee and WFF succeed in its goal; consistent demonstration of significant efforts and contribution to the committee work; focus on developing the committee and herself; and exceeding expectations of committee chairs and assisting in making the committee better than it was in previous years.

Customer Experience Measurement Firm Recognized As Outstanding Small Business

CARY, N.C. – Elaine Buxton, president and CEO of Confero, Inc. (https://www.conferoinc.com), a national customer experience measurement firm, has announced that the firm has received a 2011 Greater Raleigh Chamber of Commerce Pinnacle Award in the Small Entrepreneurial Business category, presented on May 3 at the Raleigh Convention Center. The award is presented to entrepreneurs whose companies have exhibited staying power, innovation and community involvement. Confero was recently presented with a Stevie® Award in the Customer Service or Call Center Consulting Practice of the Year category in the 5^th annual Stevie Awards for Sales & Customer Service, and has been ranked on Inc.magazine’s Inc. 5000 list, distinguishing the firm as one of the nation’s top 5,000 fastest-growing privately held businesses.