Confero is an award winning concierge customer research company that partners with other businesses to give them a real world understanding of what their customers experience through the work of mystery shoppers. After designing an audit to investigate customer service, compliance issues, marketing implementation, market survey or research, employee knowledge or a variety of other metrics, mystery shoppers are deployed to gather information. From there, Confero’s team collects the data to present the client company with a comprehensive report of what is working well and where improvements can be made.
Our Clients
