Confero, Inc. President Supports Advancing Marketplace Trust
CARY, N.C. – Confero, Inc. (www.conferoinc.com), a national customer experience measurement firm, has announced that Elaine Buxton, president, has been elected to the Better Business Bureau of Eastern North Carolina’s board of directors. As a member of the board of directors, Buxton will join regional business leaders and work to uphold BBB’s mission to be the leader in advancing marketplace trust by creating a community of trustworthy businesses; setting standards; encouraging and supporting best practices; celebrating marketplace role models; and denouncing substandard marketplace behavior.
“I am excited about serving on the board of directors for the Better Business Bureau of Eastern North Carolina,” said Buxton. “The BBB has been tremendously helpful to Confero. We have been Accredited with BBB for 10 years and have enjoyed significant national growth during that time. Our BBB Accreditation helps our clients and mystery shoppers know that our firm operates with high standards and the best business practices. I am honored to have the opportunity to give back to the BBB.”
DETAILS: – To accomplish its mission, the Better Business Bureau of Eastern North Carolina commits to the following values to guide its decisions and behavior: excellence, integrity, teamwork, trust and respect. For more information, visit www.easternnc.bbb.org.
ABOUT CONFERO, INC. CUSTOMER EXPERIENCE RESEARCH:
Confero, Inc. is a national customer experience measurement firm dedicated to helping clients provide outstanding service to their customers. The firm offers customer service mystery shopping evaluations, customer brand support services, customer satisfaction research, and employee incentive and recognition programs. Serving all of the United States and Canada, Confero utilizes more than 130,000 independently-contracted mystery shoppers who provide accurate, objective feedback to help companies identify competitive opportunities and increase customer service accountability throughout their organizations. In 2009, Confero was ranked on Inc. magazine’s Inc. 5000 list, distinguishing the firm as one of the nation’s top 5,000 fastest-growing businesses. In addition, Confero ranked No. 51 on Business Leader magazine’s 2009 Top 100 N.C. Small Businesses list. For more information, call (800) 326-3880 or visit www.conferoinc.com.
ABOUT THE BBB SERVING EASTERN NORTH CAROLINA:
The Better Business Bureau serving Eastern North Carolina is a 501©(6) not-for-profit corporation serving 33 counties in Eastern North Carolina. The organization is funded primarily by membership dues from more than 2,900 local businesses and professional firms. The BBB promotes integrity, consumer confidence and business ethics through business self-regulation in the local marketplace. Services provided by the BBB include, reports on companies and charitable organizations, general monitoring of advertising in the marketplace, dispute resolution services, and consumer/business education programs. All services are provided at no cost to the public, with the occasional exception of mediation and arbitration. Visit bbb.org.