Mystery Shopping Program Guide: Retail Mystery Shopping [Infographic]
March 31, 2015This checklist includes considerations for retail mystery shopping programs.
Four Tips for Managing Tablets and the Restaurant Guest Experience
February 27, 2015Tablets at the table offer benefits, but how do you measure their effectiveness in providing a better guest experience?
How do tablets change the server’s role with the diners?
Elaine Buxton of Confero Re-Elected Vice Chair of Better Business Bureau of Eastern North Carolina
February 19, 2015Elaine Buxton, Confero president and CEO, will serve a second year as vice chair of Better Business Bureau (BBB) of Eastern North Carolina’s board of directors for 2015.
Confero Provides Assessment Support for 2015 Stockbrokers.com Online Broker Review
February 17, 2015Customer Experience Measurement Firm Provides Assessment Stockbrokers.com Annual Study CARY, N.C. – Elaine Buxton, president and CEO of Confero, Inc. (https://www.conferoinc.com), a national customer experience measurement firm, is pleased to announce that the firm provided telephone mystery shopping research for the annual Stockbrokers.com Online Broker Review. Confero provided telephone mystery shopping assessments, calling top brokerages across the […]
