Category: Shopper News

We are pleased announce we have a new level of online security for conferoinc.com website and our Sassie-based Compass mystery shopping reporting system.

A scam was uncovered recently which offers a fake mystery shop assignment and delivery of a fraudulent check as “payment” before the shop.  The communication encourages the recipient to cash or deposit a fraudulent cashier’s check at their own bank before completing a shop assignment at a drug store.

Tips for getting the perfect shot while mystery shopping! 

Join us Thursday, May 22nd at 4:00 PM PDT, 7:00 PM EDT for a free conference call with Elaine Buxton, President and CEO of Confero, Inc, organized by the Independent Mystery Shoppers Coalition (IMSC, http://www.imscinfo.com/) In  the interview-style call, Elaine will discuss how she got involved in the mystery shopping industry. She will also talk […]

Thank you RDU Airport shoppers!

RDU Airport blogs about how mystery shopping reports are used to keep service levels exceptional. “Mystery shopping is used to gauge how well our front line employees are doing everyday to accomplish our shared customer service mission.”rdublog.com/2013/03/19/customer-service-eyes-at-rdu/

If you travel to/from RDU, check with us to see if we have mystery shops available for you during your trip. You can register your interest