Category: Shoppers

We would like to remind consumers about the fake check scams where the scammer claims to be an employee of a reputable mystery shopping company.  They ask the recipient to cash the check as part of a fake mystery shop assignment.  In the past, consumers have received checks in the mail along with a letter […]

Join us Thursday, May 22nd at 4:00 PM PDT, 7:00 PM EDT for a free conference call with Elaine Buxton, President and CEO of Confero, Inc, organized by the Independent Mystery Shoppers Coalition (IMSC, http://www.imscinfo.com/) In  the interview-style call, Elaine will discuss how she got involved in the mystery shopping industry. She will also talk […]

Thank you RDU Airport shoppers!

RDU Airport blogs about how mystery shopping reports are used to keep service levels exceptional. “Mystery shopping is used to gauge how well our front line employees are doing everyday to accomplish our shared customer service mission.”rdublog.com/2013/03/19/customer-service-eyes-at-rdu/

If you travel to/from RDU, check with us to see if we have mystery shops available for you during your trip. You can register your interest

We received an inquiry from a consumer about a phishing email going around using the Confero name. The consumer asked, "Do you have an affiliate in Seattle, Washington operated by one Nicolas Morgan in the "Market Viewpoint" department? We received two e-mails from this person in the name of Confero, Inc. soliciting for mystery shopper evaluators (Rep ID# FPH04609)."

We are not affiliated with anyone named Nicolas Morgan and we do not operate a "Market Viewpoint" department. A scammer is trying to capitalize on Confero's good name.

The warning we posted about "Paul Williams" is still valid (see the original post here). . Fortunately, the would-be shopper contacted Confero rather than "Paul Williams. See her comments below. Please note that we NEVER send checks to mystery shoppers, asking them to cash checks and keep part as a payment. All Confero payments are issued to shoppers via PayPal AFTER the mystery shop has been completed, submiitted to Confero and accepted by our client.