Confero Sponsors and Presents at MSPA America’s SHOPPERFEST 2019
July 16, 2019Our president, Elaine Buxton, attended the June 28-30 SHOPPERFEST conference hosted in Pittsburgh by the Mystery Shopping Professionals Association (MSPA) Americas. During this event,
Mystery Shops Uncover Surprises
June 17, 2019
“When I visited the branch, the employee told me to wait to open an account since the merger process was not complete. "
Imagine that you are a bank manager reading this mystery shop report. You realize
Reporting at a Glance 4: Confero Compass Dashboards: Recent Evaluations and Your Score
June 17, 2019This is the first of several videos showing you the variety of reporting widgets that can be placed on your dashboard and how adjusting a variety of possible settings on them can display the results you need.
Tips to Keep Your Mystery Shop Program Fresh
June 14, 2019The half-year mark is upon us, which means it’s time to reevaluate on-going business decisions. Here's a checklist to ensure mystery shoppers are reporting on the way you will operate your business in 2019.
Five Ways to Boost your Mystery Shopping Program this Summer!
June 14, 2019Add incentives. If you haven’t added rewards to your mystery shopping program yet, it’s time to consider them.
