Category: Client –

In our current economy, customer retention is at the forefront of good business strategy. Well-run companies know that keeping customers coming back, even in this difficult economic climate, will ensure success down the road. With so many businesses focusing on customer service strategy and so many approaches to customer experience measurement out there, I am often asked which measurement method works best.

Confero President serves on Industry Panel at Mystery Shopping Providers Association Conference Miami, FL-September 25, 2008 — Elaine Buxton of Confero, Inc. served on an industry panel discussion today at the Mystery Shopping Providers Association (MSPA) annual conference. The discussion entitled “Recognizing and Dealing with Fraudulent Shoppers” was presented to members of MSPA North America. […]

Cary, N. C. – September 2, 2008 — Elaine Buxton, President of Confero, Inc. was selected from hundreds and hundreds of submissions to be featured in the 2009 Woman’s Advantage Calendar. The calendar will provide advice for women business owners from influential women leaders adcross the US and Canada. This is the second consecutive year […]

. Confero Recognized by Women’s Business Enterprise National Council for 6th Consecutive Year Cary, NC — January 10, 2008 — Confero Inc. of Cary, NC received national certification as a Women’s Business Enterprise. This was awarded by the Women’s Business Enterprise Council – Southeast. They are the regional certifying partner of the Women’s Business Enterprise […]

Women’s Business Enterprise National Council Recognizes Confero Cary, NC — January 10, 2007 — Confero Inc. of Cary, NC received national certification as a Women’s Business Enterprise. Awarded by the Women’s Business Enterprise Council – Southeast. They are a regional certifying partner of the Women’s Business Enterprise National Council (WBENC). Confero Inc remains a leader […]