Category: Client

Over the years, we’ve learned a few things about mystery shops with prizes, including how to make the biggest impact with your team.  Now that businesses have reopened after the Covid-19 crisis, getting the most from your customer experience measurement budget is more critical than ever, and that means spending funds on prizes that will […]

Ever wanted to know quickly which of your managers act on mystery shop results, and what actions they have taken?  We thought so!  With action plans, learn how managers respond and when to mystery shop concern areas. Some advantages of action plans are: Easy set up. Your information and hierarchy are already in our system.  […]

We are excited and proud to celebrate our 35th year in business! Check out this video as our CEO Elaine Buxton thanks employees, clients, suppliers and contracted mystery shoppers, auditors, schedulers and editors who made this possible! We will celebrate them with 35 Days of Giving to various charities in the US and Canada.