Author: Admin

Confero has been alerted to a new type of mystery shopping scam.  Scam artists are taking Confero’s name and other company information and creating fake job postings.  They are posting these fake advertisements on various help wanted and job seeker sites.  When a potential applicant tries to apply for the position, they are asked to provide a variety of information, including personal information like Social Security Numbers.  

Misconceptions about customer satisfaction surveys and mystery shopping , and their differences, exist.  Would you answer the following “yes” or “no”?

Customer Experience Measurement Firm Honored For Offering Family-Friendly Opportunities In The Workplace

CARY, N.C. – Elaine Buxton, CEO and president of Confero, Inc. (www.conferoinc.com), a national customer experience measurement firm, has announced that the firm has been named to Carolina Parenting Inc.’s N.C. Family-Friendly 50 list for 2010 . The Family-Friendly 50 honor recognizes companies in North Carolina that help working parents by offering family-friendly employment programs, policies and opportunities. Selections are made in partnership with the UNC Kenan-Flagler Business School. Confero will be recognized in a special section of the September issues of Carolina Parent, Charlotte Parent and Piedmont Parent, at events in all three markets and on Carolina Parenting Inc.’s websites. For more information, visit http://www.carolinaparent.com.