Hello Shoppers and Auditors
September 28, 2020Hello shoppers and auditors, I hope you are all doing well during this pandemic. We are seeing many clients restart their mystery shopping and audit programs. Most are updating their mystery shop or audit requirements to include Covid 19-related best practices. We also have some brand new programs starting soon, including a new audit program […]
New Tech and Evolving In-Store Processes. How to Find Customer Pain Points
July 24, 2020The pandemic has challenged consumers to understand new tech and evolving in-store processes. Here's how to find where consumers have trouble interacting with your company.