Author: Admin

Organizations evolve. Operations change. And, over time, the criteria and focus of your mystery shopping program should be double checked to make sure it's still on target. This checklist includes considerations for rethinking your mystery shopping program. 

We learned today about a fake mystery shop offer for the position of personal shopper/secret shopper. These fake positions are advertised through Workable and possibly other sites as well. The scammer, who goes by the name of David Foster, invites people to interview with him through Skype and claims falsely that he works in Human Resources at Confero. Please do not follow the steps for setting up the Gmail account, sending your resume or participating in the interview, as this is a scam.Â

We want to remind everyone to please be aware of scams!Â

• The scammers often fake an email address from a legitimate mystery shopping company. Â

We seem to be in a “rewards” economy, with participants constantly asking “What’s in it for me?”  It’s difficult to shop, dine out or buy much of anything without being prodded with a reward for doing so: loyalty points, frequent customer apps, secret offers for special customers, “Kohl’s Cash”, “CVS ExtraBucks”, etc.

Your employees live in this economy, too, and are conditioned to look for rewards. Do you

This checklist includes considerations for on site field audits.

Own multiple franchised entities? Want each one to pay for their own mystery shop reporting? Sending us multiple checks? We have a solution!