Contact Us
Clients and Potential Clients:
To discuss your current program or get technical support:
(800) 326-3880 or (919) 469-5200 or click here to send a general inquiry. We may also be reached at 535 Keisler Drive Suite 204, Cary, NC 27518.
To request a quote or talk about options for a possible program:
800-326-3880 ext 118 to discuss your program needs or click here to request a quote.
Mystery Shoppers:
Want to learn more about becoming a mystery shopper?
We are always looking for qualified mystery shoppers. Please click here to find out more about becoming a mystery shopper for Confero. If you still have questions after that, please click here to email us your questions.
Already signed up with us? Please use the contact information below:
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To find available mystery shop assignments: Log into our system and click on Job Board. All available mystery shops are posted on the Job Board. The Job Board is updated all the time, in real time.
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To contact scheduler about a mystery shop you have already been assigned: please log into our system, open your shop log and click on the Help/Contact link next to the assignment. Use this to ask questions about your assignment or request date changes.
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To inquire about a payment: check this link to see when your payment is due to be paid. Please click here to send a message to our shopper payments staff. Be sure to include your mystery shop job ID number so we may quickly research your question and respond.
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Stop receiving email notices about available assignments: log into our system, click on your Shopper Profile, check the box at the top which states “I do not wish to receive mystery shopping offers by email”.