Customer Experience and Operational Insights
that Drive Loyalty, Sales and Compliance
Meet Confero
Meet Confero
Confero is a leading provider of customer experience research services to leading national brands, multi-unit and independent growth companies.
Customized solutions measure, monitor and report on front line performance and customer satisfaction so clients get the business intelligence needed to grow sales, build brand loyalty and increase bottom line results.
Services
Services We Offer
We offer a full suite of services to help our clients measure and improve their customer & employee engagement.
Click on each service to learn more.
Our Clients
Our Clients
Testimonials
What Our Clients Say
- Elaine and her team have not only met, but have exceeded my expectations with regards to their role in facilitating and reporting on the execution of a strategically important marketing program with my customer in the Philadelphia marketplace. I would highly recommend their services to anyoneNationwide Fast Food Chain
- This program has been nothing short of earth shattering for our leadership team. We have learned so much about our staff’s tendencies and where we need to do a better job on our training and coaching.Property and Casualty Insurance Inspection and Reporting
- The reports have been a revelation on how much work we need to do with the franchisees. I'm so glad we're doing this.Fast Food Chain
Industry Leadership
Awards & Recognition
Founded in 1986, our mission is simple and remains: Help our client companies provide outstanding service to their own customers.The U.S. Chamber of Commerce recently named Confero, Inc. - 2024 CO-100 Top Business. Also, we were honored to be named their Top Honoree in the Enduring Business category. Thank you for this tremendous recognition of our multigenerational efforts.
