Client News

Announcing Confero COMPASS and Log In Method Changes for Clients

by Paul Jacobi

With the re-launch of the Confero website, clients will now log in by visiting www.conferoinc.com and then click on “Client Log In”. The look and feel of our client reporting site has changed as well. However, the reporting functionality within the site remains the same. We believe this enhancement will make it easier for clients to locate their log in information. The new look and feel is easier to navigate and should be easier for our clients and their managers to navigate.

Manager Action Plan Beta Version Released

by Elaine Buxton

As many of you know, Confero has been working to develop a Manager Action Plan (MAP) for clients to use in conjunction with their mystery shop reports. The MAP offers a way for Confero clients to guarantee that each mystery shop is reviewed by the unit manager carefully and in a timely manner.

Exclusive Dual Score Report Announced

by Paul Jacobi

Ever wanted to see a list of stores which earned very high OR very low scores all at the same time? We have, too